TOUCH POINT

Empower your employees
with paperless ordering

Step up your customer experience with PocketTouch, the intuitive handheld EPoS software that gives you a completely paperless way to take food and drink orders.

Whether you’re running PocketTouch on iOS, Windows, Android or a PAX device, it helps you turn tables faster, increase average spend and cut down on errors. Take orders right at the table or while customers are queuing – whichever best suits the way your business operates.

Faster service

You’ll benefit from faster table turnaround thanks to smooth system integration, allowing you to serve more guests at each table during every service.

Happy customers

PocketTouch boosts customer satisfaction by freeing up your team’s time, so they can focus more on delivering outstanding service.

Queue busting

Use PocketTouch to help cut down queues by letting staff take orders – and even process payments – while customers are still waiting in line.

Efficient service keeping customers and staff happy

PocketTouch has been created by hospitality professionals so waiting staff can take orders smoothly at the table or in the queue, with no need for old-school pen and paper. Orders go straight from the handheld device to the kitchen and bar, delivering the quickest, most efficient service for your guests.

Any changes made to an order in PocketTouch are instantly pushed through to the tills and kitchen management systems like TouchKitchen, keeping everything in sync and helping you turn tables faster than ever before.

Simplify at-table ordering and payments with one device

PocketTouch integrates with PAX (via select payment providers), allowing you not only to take orders but also to process payments right at the table – all from a single device.

By cutting out unnecessary trips to the till and keeping the flow of information between the till, kitchen and back office fully streamlined, this smart integration helps deliver a smoother, more efficient experience that your customers will really appreciate.

Information to hand

With PocketTouch, your team has instant access to up-to-date menus, allergen details and current promotions right on their device, so they’re always prepared to handle customer queries confidently.

Streamlined

With a single tap, orders are transmitted straight from PocketTouch to your kitchen management system, such as TouchKitchen.

Special requests

Allow your team to attach custom notes to orders, so the kitchen is clearly informed about special requests and allergy requirements.

Increase revenue and see order
values skyrocket with PocketTouch

For a truly efficient service, you need to seat as many parties as you can during each session. With PocketTouch, guests aren’t left hanging while their order is manually relayed to the kitchen – as soon as it’s taken, it can be sent straight through to your kitchen management system at the tap of a button.

Accurate orders first time mean no more unnecessary back-and-forth, and when it’s time to settle the bill, staff can handle payments and close checks right at the table. This saves precious time and allows you to clear and re-seat the table quickly for the next guests.

Reduce mistakes

Manual order errors are eliminated, and the chef can start preparing dishes immediately instead of having to double-check unclear tickets.

Stock levels

If a dish sells out, PocketTouch can update automatically, ensuring your team never takes orders for items that are no longer available.

Floor plans

Clear, easy-to-use floor plans give your team complete visibility of each table’s status, let them assign guest names, and quickly switch between multiple floor levels.

Create your bespoke floor plans in PocketTouch to streamline operations

With easy to navigate precision control on the floor plans, your team will have instant access to every table. With the ability to assign names to tables for quick reference and increase personal service, to view tables’ current status and a multi-level floor plan, you’ll have complete control and flexibility.

Empower your employeeswith paperless ordering