TOUCH POINT

Bespoke EPoS with countless features and flexibility

Our flagship EPoS software has been refined over more than two decades to provide a straightforward solution for businesses of all sizes. TouchPoint is designed to be tough, dependable and simple to use, helping you streamline processes and boost productivity across hospitality, retail, and venues or events.

With over 150,000 installations in the UK, the latest release of TouchPoint offers greater functionality and adaptability than ever before. Regular annual updates mean the system continues to support your business as it grows, keeping pace with changing customer demands and modern commercial expectations.

Ease of Use

Easy to learn and fully adaptable, your team will get to grips with the system quickly. Configure custom buttons, colours, images and keyboard layouts to suit your workflow and boost efficiency across your business.

Scalable

Whether you’re running one till in a small high street shop or managing dozens of terminals across multiple locations, TouchPoint delivers a powerful, centralised hub for your entire EPoS setup.

Language translation

Make life easier for non-native speakers by setting a preferred language for each clerk login, and streamline back-of-house workflow with automatic translations on kitchen orders.

TouchPoint’s dependable reliability is always there when you need it.

Things don’t always run smoothly in business, but TouchPoint’s built-in failsafe tools mean you’re still in control. If something unexpected happens – like your WiFi going down – you can continue trading as normal: process sales, float clerks, pay off tables, split bills, send orders to the kitchen, scan tickets and much more. In short, all the core TouchPoint functions you rely on remain available.

Your data is stored locally and automatically backed up once the connection is restored. And if the worst-case scenario occurs and the power cuts out, your information is still protected – even the most recent transaction is securely retained.

Save time with TouchPoint's intelligent automation

Cut down on errors and speed up service by letting TouchPoint prompt your team with the right questions at exactly the right moment.

Whether it’s reminding staff to up-sell extras, flagging allergen information, or displaying age-check warnings for door entry and restricted items, your EPoS system does the heavy lifting — freeing your team to focus on delivering standout customer service.

Automatically split bills

Lighten the load on your team and minimise errors with TouchPoint’s integrated bill-splitting tools, allowing you to divide payments automatically in just a few moments.

Schedule happy hours

Save valuable time by setting your TouchPoint till system to automatically update prices for happy hours and other time-based offers.

Add-on features

Because it’s fully customisable, you can add extra functionality and adjust program scripts so that TouchPoint operates exactly the way your business requires.

Integrated security tools help to minimise fraud and theft

By default, TouchPoint records a complete audit trail of clerk actions and transaction history, making it simple to review and resolve any issues. Pair it with TouchOffice Web, our cloud-based management platform, for even deeper reporting and analysis.

With CCTV integration that overlays transaction details, plus flexible clerk sign-on options including fingerprint readers, iButtons, cards or PINs, TouchPoint helps you deter, identify and reduce the risk of fraud and internal theft.

Product image buttons

Help every team member find items faster at the till by using product images instead of plain text labels.

Identity verification

Make sure loyalty cards are being used by the correct customer and cut down on misuse by displaying their photo ID at the till for quick visual verification.

Faster payments

With a built-in card reader, you can process payments more quickly and accurately, while keeping your back-end reporting automatically aligned and reconciled.

Powerful, flexible loyalty built in as standard

With TouchPoint’s in-built features, it sets the standard for managing loyalty and discounts, with no extra cost.

Customer details are integrated automatically so you truly know your customers and can easily view their spending habits. Increase the likelihood of repeat purchase by running promos and tailored point schemes alongside vouchers and gift cards your customers will love.

You can also use TouchPoint to build a purchase history for your customers and will manage their account balances, allowing you to maximise sales and improve targeting.